Notocat - Status Page

API experiencing major outage

Our email provider is currently down
  • Identified
    Identified

    The ESP support team misled us and seemed to forget to activate our account. Please bear with us while we push them a bit more.

  • Monitoring
    Monitoring

    Our Email Service Provider reached out and re-activated our account. It was wrongly de-activated in the first place and we are reaching out for further clarification.

    In the meantime, the service is back online and you can send and create newsletters.

    We might still experience some issues calculating the opens and clicks metrics in some instances, but we're working on getting that sorted asap.

    Many apologies for the inconvenience caused!

  • Update
    Update

    Unfortunately, our Email Service Provider is still ignoring our requests to look into our case. We are hoping to get some resolution today.

  • Update
    Update

    Which services are down specifically:
    - Domain settings
    - Creating newsletters
    - Tracking analytics
    - Sending tests and newsletters

    Everything else, including subscription forms, continue to work as expected.

  • Update
    Update

    This is still ongoing and we are trying to get hold of our email provider. In the meantime, we are exploring migration options to other providers.

  • Investigating
    Investigating

    We are currently investigating this incident, but for now, creating newsletters and sending them will not work. We apologize for the inconvenience! We are trying our best to resolve the issue as soon as possible.

Website - Operational

100% - uptime

API - Major outage

94% - uptime

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